Privacy policy

Privacy Policy for Galerie Rivière

Last updated: 07/12/2024

This Privacy Policy describes how Galerie Rivière (hereinafter "we", "our", "us") collects, uses, protects, and shares your personal information when you visit our website [website name] or make a purchase through our online store.

We are committed to respecting your privacy and protecting your personal information in accordance with applicable laws, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States.

1. Information We Collect

We collect personal information when you interact with our site, whether by making a purchase, subscribing to our newsletter, or contacting us directly. The types of data we collect include:

  • Personal Information: name, email address, postal address, phone number
  • Payment Information: credit card details (processed by third-party services like Shopify Payments or PayPal)
  • Browsing Data: IP address, browser type, referral page, pages viewed, session duration, cookies, and other tracking technologies
  • Communication Data: information you provide when contacting us (e.g., through the contact form or via email)

2. How We Use Your Information

The information we collect is used for various purposes, including:

  • Order Processing: We use your information to process and ship your orders.
  • Improving User Experience: To personalize and improve your experience on our site based on your preferences and interactions with our content.
  • Marketing Communications: If you have subscribed to our newsletter, we use your email address to send you information about new artworks, events, and promotions (you can unsubscribe at any time).
  • Analytics and Statistics: To analyze website usage and improve its content and functionality.

We will only process your personal data to the extent necessary to fulfill these purposes.

3. Cookies and Similar Technologies

We use cookies and other tracking technologies to enhance your browsing experience on our site. Cookies are small files stored on your device that help us analyze site usage, personalize pages, and offer recommendations.

  • Session Cookies: Necessary for the proper functioning of the site (e.g., shopping cart).
  • Analytical Cookies: Used to understand how users navigate the site (e.g., Google Analytics).
  • Advertising Cookies: Used to show personalized ads.

You can manage your cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with certain third-party service providers, subject to ensuring they comply with privacy regulations. Your information may be shared with:

  • Payment Providers: such as Shopify Payments, PayPal, to process your payments.
  • Shipping Services: to deliver the artworks you have purchased.
  • Analytics and Marketing Services: such as Google Analytics, Facebook Ads, and Mailchimp for managing marketing campaigns.

We ensure that these partners take adequate security measures to protect your data.

5. Data Security

We implement physical, electronic, and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of data transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Order-related information is retained for the time necessary to handle transactions and fulfill tax and accounting obligations. Contact data used for marketing purposes is retained as long as you do not unsubscribe from our communications.

7. Your Rights

Under the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), you have certain rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can request the correction of any inaccurate or incomplete information.
  • Right to Erasure: You can request the deletion of your personal data in certain circumstances.
  • Right to Object: You can object to the processing of your data for direct marketing purposes.
  • Right to Data Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: You can withdraw your consent at any time if we are processing your data based on consent.

To exercise any of these rights, please contact us at: contact@galerieriviere.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or other reasons. Any updates will be posted on this page, and the "Last Updated" date at the top of this page will be revised accordingly.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us by email at:
contact@galerieriviere.com

Galerie Rivière